When you hear the term "concierge service," you will likely think of a service in a hotel. However, hotels are not the only type of companies that offer concierge service. Every business wants to go the extra mile and please their customers, and in turn, they offer services that go above and beyond what is standard in the industry. If you need auto repair or collision repair, the shop you are considering using may offer this concierge services. Here are a few of the services that are often included as part of these concierge services.

Emergency Towing

One of the concierge services that an auto repair shop may offer is emergency towing. If you are involved in a car accident, your  car may not be able to be driven. A great repair shop will come out and tow your car to their repair shop, regardless of the time of day or day of the week. Many also offer this tow free of charge when you are having your car repaired at their shop.

Pick-Up and Drop-Off Services

After you are involved in a car accident, you may find yourself without a car. If you do not need a rental car, you may just need a ride back to your house after having your car towed to the repair shop or be picked up your home and taken to the repair shop when your car is fixed. An auto repair shop that offers concierge services offers this service.


Car Rental

Speaking of car rental, many auto repair shops with concierge services will rent you a car from their own fleet. Renting a car through a car rental company at the last minute can be pricey. You also may have to travel clear across town to pick the car up or jump through hoops if your insurance is paying for your car rental. Renting from the repair shop is fast and easy, and they are used to working with insurance companies.

Auto Cleaning and/or Detailing

When your car is done being repaired, an auto repair and collision company that caters to its customers will either wash the vehicle and vacuum the interior or detail the car, going the extra mile to ensure everything is perfect when you get your car back.

If you are looking to receive top of the line customer service after an automobile accident, contact Minnetonka Collision in Plymouth, MN. Our staff is here to help you and ensure the entire process is smooth and stress-free for you. We offer concierge services to all of your customers. Give us a call and let us guide you through the collision and automobile repair process.