There is really no better way to ensure that a business stays true to its aspirations of excellence than to have it operated directly by the owners themselves. Unlike a company whose CEO resides in a skyscraper thousands of miles away and governs his or her minions remotely from afar, our successes, failures, accomplishments and tribulations have a face. This provides an unprecedented level of accountability and a personal facet to the services we provide.
Chances are you might get to speak with the owner while your vehicle is being repaired. That is not often the case these days. Also, chances are the technician working on your project will report his progress to the owner at some point. Who knows, the owner might even be involved in your repairs personally. And when you want to rave about the fantastic service you received, the same person will be listening. Should there ever be a problem, the owner is as accountable as any member of the staff. In short, our business is accountable to you, our client, directly and personally.