Any auto accident is a scary and stressful time. No matter which way you look at it, auto accidents can eat up your valuable time. Car insurance claims can become difficult and muddied, especially if another driver is at fault. Our team at Minnetonka Collision is here to help. Below are some valuable tips and suggestions to help handle insurance claims.

The First Call

Immediately after calling 911, if necessary, people will most often call their insurance adjuster. The key to speaking with the insurance adjuster is to try to remember as much detail as possible. The insurance agent will need to know if a police report was filed, if another car was involved, if anyone was injured, and where the car is located. Your insurance company may try to record the telephone conversation, but you are not obligated to agree to the recording. You have the right to opt out of a recorded conversation.

Recommended Body Shops

Often, an insurance company will suggest auto body shops to complete the repairs. However, it is important to remember that you are not required to go to their recommended shops. You are free to take your car to any shop where you know and trust that the repairs will be made correctly. Additionally, your insurance company may try to complete the repair with used parts or with non-OEM parts. Be sure to fully understand your policy and agree to the terms of the repair.

Auto Body Center

A good auto body center will be well versed in handling insurance claims. An accident requires a great deal of work between completing the necessary forms, making arrangements, and contacting the insurance agents. Find an auto body center that will help.


At Minnetonka Collision, we handle insurance claims from start to finish. We can help work with the insurance company, set up rental car accommodations, and simply hand your keys back once your vehicle is repaired. We never charge for this service because we care about treating our customers right. We want our customers to be as relaxed as possible while their vehicle is being repaired, so we offer insurance claim services at no additional cost to you.


We understand how difficult dealing with an auto accident can be. Between the shock of the accident, the time spent negotiating repairs, and the shuffle in day to day life, auto accidents can quickly become stressful. Luckily, the team at Minnetonka Collision is here to help. Our team of professionals is dedicated to help you navigate through car insurance claims. Our team is well versed in working with insurance companies to keep your stress and involvement to a minimum. To learn more about how we can help, or to check out what services we offer, contact our team today.