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From the category archives: Minnetonka Collision

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How our Concierge Service Enhances Your Customer Experience

When your car has been in a collision, you need it repaired fast so you can get back on the road. The last thing you need is the hassle of figuring out how you are going to get your vehicle into the shop for repairs. Choosing a body repair shop with concierge service takes the headache out of collision repair. Concierge service gets you where you need to be with as little inconvenience as possible. At Minnetonka Collision in Plymouth, our concierge service goes above and beyond to provide you with the best possible customer experience.

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What to Do if You’re in a Collision While Out of Town

A memorable road trip can turn into a nightmare quickly when you find yourself in an auto collision. Being out of town can complicate matters and leave you in uncertainty. Minnetonka Collision Center can provide some relief for you if you get in a wreck away from home. We help you get the car to our auto body shop, help you file the insurance claim, and restore your vehicle back to looking like new once again. If you’re ever out of town and need help in a collision, give us a call.

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4 Things to Consider When Choosing a Body Shop

When your vehicle needs to have body work completed, you'll have to find the right shop for the job. Though you might think that all body shops are alike, there are some key factors that you need to consider before entrusting your vehicle to one. Keep the following in mind when doing your research:

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What Does Concierge Service From an Auto Repair Shop Entail?

When you hear the term "concierge service," you will likely think of a service in a hotel. However, hotels are not the only type of companies that offer concierge service. Every business wants to go the extra mile and please their customers, and in turn, they offer services that go above and beyond what is standard in the industry. If you need auto repair or collision repair, the shop you are considering using may offer this concierge services. Here are a few of the services that are often included as part of these concierge services.

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Top 4 Customer Service Attributes of Collision Repair Shops

When your vehicle is damaged bad enough to warrant a trip to the collision repair shop, customer service can go a long way in making a difficult situation less stressful. In these situations, there are specific attributes associated with good customer service. Below are the top four attributes that will help you decide where to take your vehicle for repairs.

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How to Choose an Auto Repair Shop

If you're like most people, you haven't had much use for an auto body repair shop over the years. As a safe driver you reduce the chances of being in an accident, but the odds say you'll eventually be involved in at least one at some point in your life. Of course, there are things outside of your control such as a parking lot tap or storm damage after which you'll need a professional to make repairs, but again, these aren't things that happen on a regular basis, and often insurance covers minor damage so you use the repair shop they recommend. When it comes time that you have to pick your own shop there are a few aspects of the mechanic service which distinguish a great professional from a a mechanic who might do a satisfactory job but is difficult to work with.

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Five Things You Didn't Know About 24/7 Towing

Sure, your service provider is constantly updating their toolkit, knowledge and service options to help you, but 24/7 towing only goes so far. Sometimes, surrounding factors prevail. Sometimes, a broken down car is more trouble than you might’ve originally thought.

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Why Choose US?

  • Owner Operated
  • Lifetime Warranty
  • Unmatched Quality
  • Insurance Preferred
  • We handle claims start to finish
  • Rental Car Service
 

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